DGCE Pilots the Fourth-Phase Customs Facility Application System

JAKARTA, DDTCNews - The Directorate General of Customs and Excise (DGCE) is set to commence the piloting of the fourth-phase customs facility application system.

The customs facility application system was developed by the DGCE's Directorate of Information on Customs and Excise as part of the CEISA system. The system's development aims to provide ease and speed of services as well as to assist service users and customs officials in the application and granting process for the import duty exemption facility.

"To further improve the readiness of the Customs Facility Application System, the readiness of application users and the readiness of service users, the piloting of the customs facility application system is necessary," reads one of the considerations in Directorate General of Customs and Excise Decree No. KEP-218/BC/2026, as cited on Wednesday (21/10/2026).

Through KEP-218/BC/2026, the Director General of Customs and Excise, Djaka Budhi Utama, has designated and appointed the Directorate of Customs Facilities, 9 regional offices and 2 prime service offices (kantor pelayanan utama/KPU in Indonesian) to implement the piloting of thefourth-phase customs facility application system.

The regional offices designated to conduct the pilot include the Jakarta DGCE Regional Office, the West Java DGCE Regional Office, the East Java I DGCE Regional Office, the North SumatraDGCE Regional Office, the Riau DGCE Regional Office, the East Sumatra DGCE Regional Office, the West Sumatra DGCE Regional Office, the West KalimantanDGCE Regional Office and the South Sulawesi DGCE Regional Office. The designated KPUs are the Tanjung Priok Customs and Excise KPU and the Soekarno-Hatta Customs and Excise KPU.

Further, the director general of customs and excise has also designated and appointed ministries, institutions, agencies and local governments to implement the piloting of this customs facility application system.

The fourth-phase customs facility application system is being implemented for the import duty exemption facility under MoF Reg. 45/2026 concerning the Exemption from Import Duty for Imports of Weapons, Ammunition, Military and Police Equipment, Including Spare Parts, as Well as Goods and Materials Used to Produce Goods Used for State Defence and Security Purposes.

In its implementation, the director of customs facilities and the director of information on customs and excise are tasked with coordinating the execution of the fourth phase pilot of the customs facilities application system.

In the event of constraints resulting in the customs facility application system being non-operable or not functioning normally within a minimum period of 2 hours and a maximum of 6 hours, services may be conducted manually or using other methods pursuant to the provisions.

"The implementation of the mandatory application of the fourth-phase customs facility application system shall be further stipulated," reads the sixth dictum of KEP-218/BC/2026.

KEP-218/BC/2026 enters into force on 26 October 2026.

For information, the DGCE commenced the pilot of the customs facility application system in 2022 under KEP-134/BC/2022. (dik)